Shipping & Returns
SHIPPING POLICY
We at ꟻANNAF Original want your online experience to be enjoyable, simple and successful.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us using our online form.
We accept most credit/debit cards. Orders are shipped from Mainland UK either on the day of ordering or the next day, dependant on time of order. We do not ship on Saturday, Sunday or Local/Public Holidays.
If a parcel is lost/undelivered please advise us as soon as possible so we can resolve the issue.
Return & Exchange Policy
​If you have ordered items from us that you no longer need, want or unhappy with please contact us to arrange your refund and returning the item. Customers must allow 10 working days for delivery before we will refund orders.
We accept non faulty items back from our customers within 30 days of delivery however the items must be in a condition that would suitable for the item to be resold.
Any items that you return due to being faulty will be refunded in full, however not including the delivery charge. The refund will be issued once we have inspected the item/s, you will be notified via email of when you should expect the refund. We aim to complete all refund pro within 14 days. Any orders returned after 30 days are not entitled to any refund.